Anonibet, a Bitcoin casino and sportsbook, has launched its LiveChat service, which is designed to improve the Bitcoin betting experience of its bettors worldwide.
Started operating in 2011, this Bitcoin betting site now enables casino players and sports bettors to receive instant solutions to their concerns, issues, and other matters by using the live chat feature, which operates all week long from 9 a.m. to 7 p.m. Greenwich Mean Time.
“This is being done in order to serve our valued customers in a more efficient way so when you have a question, visit our website, where instant help is just a click away,” read a part of the announcement posted on the Anonibet Facebook page.
Before the addition of the live chat feature, online players on this site can only contact the team of customer support specialists through two methods: sending an email or submitting a ticket. While these two function well, the players, on the other hand, are looking for a more efficient avenue that caters to their requests and concerns without having to wait for a few hours.
Moreover, the live chat functionality rolled out by Anonibet allows players to make follow-up questions right away, which is impossible through the previous two methods made available. Likewise, it does not limit the bettors’ message to a maximum of 500 characters, creating a more dynamic and interactive relationship between the support team and the online casino players and sports bettors.
The LiveChat service introduced on the Anonibet platform is but one of the new efforts dedicated to improving the services the Bitcoin gambling site showcases.
“We have lots more developments coming as we move towards giving you the ultimate Bitcoin betting experience,” according to the announcement.
Anonibet, which focuses on online gambling services like Bitcoin casino, sports betting, and live betting, is among the leading betting sites in the industry of online Bitcoin gambling.