Here's an interview with Playbetr talking about the challenges and advantages of crypto gaming and what players can expect from Playbetr in the future.
Taking a look back at the accomplishments that you achieved since Playbetr’s foundation in 2015 must be enthralling. How difficult was for you start the crypto casino back then having in mind the fierce competition that was encircling the iGaming industry?
When we begin there were very few casinos accepting cryptocurrency and we really had to forge a path in the industry. We had to really educate people on why cryptocurrency gaming was superior to fiat money gaming. It only takes one experience and then you see the benefits to cryptocurrency gaming. We are constantly pushing past boundaries and into new frontiers which continues to put us ahead of our competition. It has been a long and fulfilling road, but we have a long way to go. Ultimately we just want to create the best experience for our great customers and we continue to work hard every day to achieve this.
Playbetr features more than 1,000 casino games and 30,000 live and pre-match sports events on a monthly basis. Putting this number into perspective: Which casino games would you single out as being the most lucrative? Similarly, which sport events (leagues) attract the most attention to your players?
The overall most popular game is blackjack and we will be bringing a variety of tournaments, jackpots and promotions to our blackjack offerings. We are seeing an increase in the provably fair blackjack but the traditional and live blackjack offerings reign supreme. For our Asian players Baccarat is very popular in the traditional, provably fair and live formats.
As for sports, football (soccer) does capture the majority of the volume as the players come from all aspects of the world and football (soccer) is the preeminent sports around the world.
Cryptocurrencies, by design, are very volatile and often unpredictable. How does having a native PBR stable coin tied to the value of USD tackle this challenge?
The stable coin takes the volatility out of the player’s experience and we can manage that on our end. The stable coin provides players with an exact accounting for their wins which many players fully appreciate.
Generally, it is essential to have robust and timely customer support to handle all inquiries on the soonest note. How many resources do you devote towards customer support, and how do players usually find the user-friendliness of the website?
Customer support is of paramount importance at Playbetr. Ensuring that the user experience is at its very best is at the core of our business and that starts with exceptional customer support. We will continue to devote a substantial portion of our budget to continuing to improve the customer support. Currently, we have both live chat and email customer support in many different languages 24/7.
Throughout the last 5 years, numerous devastating hacks have triggered nothing but sheer desolation towards the crypto industry. As a gambling operator, which security precautions you employ in order to offer a secured and safe gambling ecosystem?
The most important preventative measure is to employ cold storage even if that means withdrawals are sent slower. With proper cold storage all of your funds can be secure. From there, we enable a wide variety of security features for the player including 2FA, email confirmations and many more proprietary internal security features to ensure that not only are we never hacked but that the player’s funds remain safe at all times.
According to you, what future has in store for Playbetr? What players can expect from your future development, partnerships, and collaborations?
Playbetr will be the #1 gaming destination in the world. Our team has a wide variety of upcoming promotions, new features, bonuses, jackpots, tournaments and much more. Additionally, Playbetr is working on deals with many of the top international football (soccer) leagues, esports leagues as well as numerous other sports and opportunities. The time is now to join Playbetr and get those status points up so that you can enjoy the many benefits of www.Playbetr.com.
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