Operating for several years in the iGaming industry does not guarantee top products, performance, and services. This may just be the case Bitcoin sportsbook Nitrogen Sports faces right now.
Nitrogen Sports began providing Bitcoin sports betting services to online players in 2012. Since then, it has become one of the staple names in the sports betting scene and has started offering casino games and poker tables. But despite its eight years in the crypto gaming sector, Nitrogen Sports seems to be in dire need to address certain issues that may force the gambling community to simply avoid using its services.
Hampered User Experience
User experience is one of the main factors that define the success of online sportsbooks. This, unfortunately, is heavily affected by Nitrogen Sports’ use of the Cloudfare product. With Cloudfare activated, players must take an extra step in order for them to access the sportsbook.
Cloudfare, which is a free CDN type product used to protect websites from online threats, does affect user experience on Nitrogen Sports. Not only does it delay access, but it also requires bettors to manually check the box to verify that they are not robots.
From the bettors’ perspective, this delay is one step from pushing them away from the sportsbook. The team must keep in mind that bettors want quick and hassle-free access to online betting services.
Poor Customer Support
There is no perfect Bitcoin sportsbook out there, but bettors can always expect to get quality assistance from customer support. This, however, is not always the case as several bettors have already reported incidents where the support team failed to provide the answers or assistance they look for. These reports usually pertain to withdrawals issues, cancelled bets, and more.
Bad Bitcointalk Reputation
Bitcointalk is the primary forum for everything Bitcoin and cryptocurrency, including gambling. This is the reason why the Nitrogen Sports main thread getting tagged as one created by a scammer is a big deal.
Accessing the said thread flashes the message:
“Warning: One or more bitcointalk.org users have reported that they strongly believe that the creator of this topic is a scammer. (Login to see the detailed trust ratings.) While the bitcointalk.org administration does not verify such claims, you should proceed with extreme caution.”
The team behind Nitrogen Sports must take the necessary steps in order to gain the trust of the gambling community on Bitcointalk. After all, a negative publicity in the premier Bitcoin forum is a bad image for the sportsbook.
Similarly, Nitrogen Sports manages its own subreddit on Reddit, wherein users also share the issues they experience with the Bitcoin sportsbook. Not all problems are fixed, unfortunately, which only dampens the reputation of Nitrogen Sports.
Affiliate Manager Mistakes
This Bitcoin sportsbook and casino is also guilty of having affiliate managers that may seem to be untrustworthy and non-existent. For instance, there have been cases when an affiliate manager would send an email and present marketing offers that are designed for a different website.
Errors like this reflect negatively to Nitrogen Sports and present the sportsbook to be unprofessional. This is the reason why Nitrogen Sports should be wary of its affiliate managers making these mistakes in order for online casino affiliates to not cast doubt on its credibility as a Bitcoin betting platform.
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