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Captain Jack Casino Review

Captain Jack Casino: Not a Trustworthy Gaming Hub?

Many Bitcoin casinos offer promising deals but end up falling short. With this in mind, Captain Jack Casino launched with one goal: to provide a reliable gaming hub for every kind of player. The casino understands that a great gaming portal should offer not just fun games, but it should also earn the trust of players like you. Because of this, it commits to providing honest and secure transactions, as well as day-and-night customer support.

In order to gain your trust, Captain Jack Casino works with well-known names in the iGaming industry. It partners with RealTime Gaming, which powers the casino platform and provides most of the games. Furthermore, the gaming hub is TST-certified, ensuring all game results are fair.

Despite its goal to be a trustworthy casino, Captain Jack Casino is the recipient of poor reviews. This is because there are several complaints from players about slow payouts and non-payment issues. In fact, the gaming hub is owned by Virtual Casino Group, which was reported to be cheating its players of their money. Given this issue, can you still trust Captain Jack Casino with your money? Keep reading and find out.

Platform Provider

Game Software Provider


Bonuses and Promotions

Captain Jack Casino gives you the chance to get huge amounts of cash through rewarding bonuses. Here are some rewards that can help add more funds to your player account:

Welcome Bonus: 100% up to US$11,000

Captain Jack Casino has a generous welcome package that awards your first nine deposits that amount to a minimum of US$30 and a maximum of US$1,000 per deposit. After topping up your account, the casino will reward you with a 100% up to US$1,000-worth of free cash. And after using the rewards from your ninth deposit bonus, you will get a US$2,000 bonus money. In total, you will receive US$11,000.

Keep in mind that you must play through your bonus 30 times for every deposit. After that, you can cash out your winnings only if your current balance is greater than your overall deposit and bonus money. Furthermore, you cannot claim the next deposit bonus if you have not yet cleared the wagering requirements of the previous deal.

180% No Rules Slots Bonus

If you like playing slot games, you are in luck because Captain Jack Casino rewards you with free cash so that you can spin the reels for hours. Simply deposit US$30 or more, and the gaming hub will reward you with 180% bonus money. Just make sure to meet the 30x wagering requirement to claim your rewards.

250% All Games Bonus

To help you explore the game library, the casino will give you a 250% bonus. All you have to do is deposit at least US$30 in your account and meet the 30x rollover requirement. The good news is that there are no withdrawal limits, so you can cash out whatever amount you want.

Besides these bonuses, Captain Jack Casino also has a VIP program that lets you move up the rankings based on your accrued comp points. You can earn these points for every real-money wager you make in casino games. As your level increases, your benefits get better as well. If you reach Level 5, you will get exclusive gifts such as weekly cashbacks, 20% monthly insurance, and fast track on withdrawals. However, the gaming hub does not provide details on how many points you should earn to reach the next level.

Though few, Captain Jack Casino’s deals are more rewarding than most Bitcoin casino bonuses. The incentives will definitely give you large amounts of cash to play your favorite games. However, the lack of details on the VIP program might frustrate you as you do not know how many points you need to move up the rankings.

Games and Software

Captain Jack Casino allows you to play games through an instant-play interface or through downloadable software. The gaming hub offers only 200 titles, but these games feature smooth graphics and animation. In particular, most of the slot games are Real Series Slots, which contain a wealth of bonuses. Plus, you have a chance of winning a jackpot prize at the end of any spin you make with real money. Some popular titles include Aladdin’s Wishes, Boy King’s Treasure, and Big Shot.

If you like table games better than slot games, there is a decent selection of titles available in the casino. Some of these games include blackjack, poker, baccarat, and roulette. Captain Jack Casino also features a few specialty games such as scratch cards, keno, and bingo.

Despite the small game library, there is reasonable variety among the titles for slot games and table games alike. Plus, most of the games are mobile-friendly. Although you will not find a mobile app, you can access the casino in your device’s web browser.

Banking Methods

Captain Jack Casino claims it is known for its safe and reliable banking methods. Whether you are sending or receiving money, you do not have to worry about your financial information getting compromised. In addition, the gaming hub supports USD and BTC for fast transactions.

Deposit Methods

To enjoy the casino games, you must make a deposit first. To top up your account using crypto, you just need a Bitcoin wallet. But if you hold fiat currency, you can use the following deposit methods:

  • Visa
  • Mastercard
  • Neteller
  • Skrill
  • Bank wire transfer

Take note that you need to deposit at least US$50. Once you have made a deposit, the money will reflect in your account instantly. Meanwhile, bank wire transfers will be processed after 20 minutes.

Withdrawal Methods

In order to enjoy your winnings, you must cash out US$100 or more. Unlike in deposits, however, you can withdraw using only a few payment channels:

  • Bitcoin wallet
  • Neteller
  • Bank wire transfer
  • Check by courier

Captain Jack Casino claims that it reviews cash-outs within three days. After that, you will receive your winnings after seven business days. However, many players claim that they usually get their money months after making a request. This is definitely a huge turn-off as you would want to get your money right away.

Should You Play in This Casino?

It is clear that Captain Jack Casino is not a trustworthy gaming hub. After all, it already has a bad reputation for its slow payouts. Even though you will enjoy the huge bonuses and the diverse game collection, you will still be wary of joining the casino, especially if you want to get your winnings right away. With these issues, signing up with Captain Jack Casino is definitely not recommended.


The casino takes pride in having highly trained and courteous support staff. If you run into any problems while playing, you can get in touch with a support agent at any time of the day. The quickest method of contact is live chat, which is available in the main page of the betting site. You can also email or call the casino. Keep in mind, however, that the toll-free hotline is available only to players in US and Canada.


  • Huge bonuses
  • Accepts US players
  • 24/7 support
  • Games are certified fair
  • Mobile-friendly


  • Slow payouts
  • Few games
  • Few bonuses and promos
  • Large required deposit and withdrawal amounts
  • Few banking methods

Minimum Character: 100



wish there as a dway to report casino. great bonuses and withdrawals BUT VERY SLOW PAYOUT, dont play here


not to recommend, still didn’t get my payout up to know. emailed the casino alr and i still no replky


Loved the regular bonuses. took me 9 deposits but i deposited full amount and got 11k in cash. had fun


It took me 2 months to get my withdraws. Yes up to 2 months. I think casino is a scam if its gon make you wait long


heard about slow payouts, not interested here anymore. dont want to wait for 2 weeks to get my money