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Untold Casino Review

Updated: September 26, 2018

Payout Speed
Customer Support
Players Rating

Untold Casino: A Casino with Assorted Welcome Promotions for Fiat Gamers?

Launched in 2018, Untold Casino is a betting site operated by Viral Interactive. When you enter the casino, you will find yourself surrounded by dark undertones, which is a stark contrast to the bright-colored casinos on the market.

But the dark site design is not a problem. In fact, Untold Casino may be newer compared with other gaming hubs, but it has already received good online casino reviews from experts. This is because this betting site has exciting features offered in a different approach—from its large game library to its unique promotions.

Before you can create an account, bear in mind that the casino does not allow players in many countries, including those in Australia, Russia, and the United States, among others. If your location Is not on the list, check first with your local laws to see if you can stake with real money in the casino. Learn more about this site by reading this in-depth Untold Casino review.

Bonuses and Promotions

Once you become a member of Untold Casino, you have to choose one among the four bonuses available. The good news is that these rewards cater to different kinds of players, so you will find something that will boost your bankroll. Learn more about these bonuses below.

Welcome Bonus: 100% up to €777

Start your membership on Untold Casino with a 100% bonus on your first three deposits. Simply deposit at least €20 to activate this deal. Here are the bonuses you can receive per deposit:

  • First Deposit Bonus: 100% up to €777
  • Second Deposit Bonus: 50% up to €777
  • Third Deposit Bonus: 50% up to €777

Should you decide to cash out these rewards, you need to wager your deposit amount 40 times. Take note that this deal is not available if you are in Austria, Finland, Germany, Norway, Sweden, or Switzerland.

Welcome Free Spins

If you prefer playing slots, claim the Welcome Free Spins to get up to 777 free games on your first three deposits. Here are the free spins you will get by topping up your account with €20 or more:

  • First Deposit: 150 free spins
  • Second Deposit: 200 free spins
  • Third Deposit: 300 free spins

If your first three deposits are worth €100 or more, you will receive extra 127 spins. Bear in mind that you must play through your deposit 40 times in seven days to withdraw your winnings. In addition, you can use these free spins only on certain slot games like Boomanji and Kawaii Kitty, among others.

Welcome Live Casino Bonus: 30% Cashback up to €333

A bonus is up for grabs if you like playing live dealer games. Simply deposit €20 and use that amount to play in the Live Casino section. After that, Untold Casino will give back 30% of your losses. Keep in mind that this bonus is available only on your first three deposits. In addition, the casino will give you a cashback only if your balance is lower than €1.

Welcome VIP Bonus: 100% up to €3,999 + up to €339 Cashback

Do you like betting in huge amounts? Then this Welcome VIP Bonus is for you. Just send €333 or more to your player account, and you will get the following bonuses:

  • First Deposit Bonus: 100% up to €3,333
  • Second Deposit Bonus: 50% up to €333
  • Third Deposit Bonus: 50% up to €333

To cash out, bet your deposit money 40 times. There is no maximum stake per bet, so you can play your favorite games with the highest bet amount. And if you clear the requirements and end up with a balance lower than €1, you will qualify for a 10% cashback. This will give you up to €399 as bonus money. To withdraw this amount, you must meet the 20x wagering requirement.

You are in for huge rewards when you join this betting site. You can get free cash, cashbacks, and free spins. But the downside is that you can choose only one welcome bonus. After that, you do not have regular promos to look forward to. Even worse is that the casino does not have a loyalty program that encourages you to play longer.

Casino Details

Software Providers

Additional Information

Mobile-Ready No
Fiat EUR
Minimum Deposit €20
Minimum Withdrawal €20
Restrictions Afghanistan, Algeria, Angola, Australia, Bahrain, Belgium, Bulgaria, Cambodia, China, Cuba, Cyprus, Czech Republic, Denmark, Ecuador, Eritrea, Estonia, Ethiopia, France, Gibraltar, Guyana, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Jordan, Kuwait, Lao, Latvia, Libya, Lithuania, Malaysia, Mauritania, Mauritius, Mexico, Montenegro, Morocco, Myanmar, Namibia, Nicaragua, Nigeria, North Korea, Oman, Pakistan, Panama, Papua New Guinea, Philippines, Poland, Portugal, Qatar, Romania, Russia, Rwanda, Saudi Arabia, Singapore, Slovakia, Somalia, South Sudan, Spain, Sudan, Syria, Tunisia, Turkey, Uganda, United Arab Emirates, United States, Yemen, Zimbabwe
Languages English


Live Chat Yes
Email Support
Social Media


Games & Software

There are around 1,000 games available on Untold Casino. The lobby contains the player-favorite games like slots, blackjack, and roulette. All games come from well-known providers that include Endorphina, Microgaming, and Pragmatic Play. Some of the popular titles offered are African Spirit, Fireworks Master, and Vikings Go to Hell.

If you prefer a more authentic gaming experience, visit the Live Casino section. This category has live versions of baccarat, blackjack, and poker. Even better, these games are available in different languages, making it easy for you to talk to the dealer. And for more games, head to the Others section for keno and scratch games.

Banking Methods

The casino supports only EUR for payments and cash-outs. This might disappoint you if you hold crypto or other fiat currencies. In this case, take note of conversion fees you would incur while making a transaction.

Deposit Methods

Compared with other online casinos, Untold Casino supports payments in only a few methods. While few, these are reliable brands, so you can be sure that your transactions are safe.

The smallest amount you can send is €20, while the maximum amount depends on your chosen method. Expect the top-up amount to reflect in your account within 24 hours.

Withdrawals Methods

If you want to cash out, you must withdraw your funds using the same way you made a deposit. The smallest amount you can withdraw is €20. Take note that you cannot cash out more than €25,000 per month. Meanwhile, Untold Casino will perform security procedures if you withdrew €2,000 or more.

If you prefer to cash out through paysafecard, take note that the casino will deduct a 9% transaction fee from your requested amount. But for all withdrawal methods, processing times take 24 hours.

Should You Play in this Casino?

Untold Casino may be newer compared with other casinos, but it aims to become a strong force in the industry. True to its goal, it hosts around 1,000 titles from prominent game providers. It also offers bonuses that will cater to different kinds of players. So whether you prefer slot games or live dealer titles, you will find a reward for you.

However, the casino is not perfect. It does not offer payments using crypto coins, and it charges a transaction fee for paysafecard cash-outs. In addition, some bonuses are not available for players in other countries. Still, Untold Casino is worth checking out for its game collection and its large bonus deals that can boost your bankroll.


  • Licensed by MGA and UKGC
  • Has bonuses for different kinds of players
  • Has over 1,000 games
  • Low minimum withdrawal amount
  • Reliable customer support


  • Too many country restrictions
  • Some bonuses not available in some countries
  • Hard navigation of game lobby
  • Does not accept bitcoins
  • Support not available 24/7

Ready to play here?

How do we rate online casinos?

We at treat our casino reviews with high regard. Our reviews become tools that our readers use to determine which online casinos and sportsbooks they can trust and should check out. When we rate a casino, we analyze all aspects such as Trustworthiness, Bonuses, Payout Speed, Games and Customer Support. Please, check How We Rate Casinos page for more detailed information.

Player Reviews of Untold Casino

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untold casino is a casino under the same operators by many of my favorite casinos. of course i had to sign up. and i wasn't disappointed! it's got the best games, the best bonuses, and the best payouts!


that being said, i didn't like that my withdrawal took 2 weeks to process, even if it's via credit or debit card




i think i like this casino! the design is nice, and the bonuses are attractive. as expected from direx casinos, this one has lots of games. lots of payment options too


nothing too bad, but its probably new so i see some kinks here and there




Signed up because the casino bonuses look attractive


Payouts are slow and bonuses not always available. Customer service not helpful at all




Everything about this casino is amazing! Nice bonuses, great range of games and payment options.


They do a good job so far, so no bad parts!




Great number of games, and I can withdraw quickly because of low amount


I was glad at first there was this bonus I liked but its not available in my country. A little hard to navigate the games.



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