About us
Contact Best Bitcoin Casino
Email Best Bitcoin Casino about corrections, review questions, a casino we list or business enquiries, and see where to take a dispute with a crypto casino.
Write to [email protected]. That one address handles corrections, questions about reviews, complaints about listed casinos, privacy requests and business enquiries. The site has no contact form, chat or phone line.
Which message gets which answer
| You want to | Please include | What we do |
|---|---|---|
| Report an error | Page address, the exact statement, a source | Check it against the primary source; correct it with a dated note if we were wrong |
| Flag a closed casino or dead offer | Page address and what you saw | Re-check the casino and update or retire the page |
| Complain about a casino we list | Casino, dates, amounts, coin and the casino’s replies | We cannot resolve it, but it feeds into our next check of that review |
| Ask us to review a casino | Brand, company name, licence number | Considered like any other; no paid reviews or guaranteed coverage |
| Privacy request | What you want to access, correct or delete | Answered within one month (see the privacy policy) |
Never send private keys, seed phrases, wallet passwords, exchange logins or ID documents. We will never ask for them, and anyone claiming to be us who does is not us.
Disputes with a crypto casino
We publish reviews; we do not hold player funds or have any say over a casino’s cashier. If a casino withholds a withdrawal:
- Raise it with the casino in writing and keep the transaction IDs (TXIDs), screenshots and chat logs.
- Curaçao-licensed: the Curaçao Gaming Authority does not mediate individual complaints. After the casino’s own process, go to one of the CGA-certified alternative dispute resolution (ADR) bodies; the CGA’s list dated 31 August 2026 names seven.
- Anjouan-licensed: complaints go through the licence seal on the casino’s site; the operator has 30 days to respond, disputes about a game outcome must be raised within 14 days, and unresolved cases go to ADR paid for by the operator.
- Malta-licensed: the MGA’s Player Support Unit has not ruled on individual disputes since 1 April 2019; use the ADR provider named in the terms.
- No blockchain can reverse a confirmed transaction, and nobody who promises to “recover” crypto for a fee should be trusted.
Publisher
Read more about us and our editorial policy.
If gambling is causing harm: US 1-800-MY-RESET, UK 0808 8020 133, Australia 1800 858 858, and our responsible gambling page.
Frequently asked questions
What is the Best Bitcoin Casino email address?
[email protected]. It covers corrections, reviews, complaints about listed casinos, privacy requests and business enquiries.
Can you help me recover crypto from a casino?
No. We cannot access casino accounts or reverse blockchain transactions. Use the casino’s complaint process and the dispute route of its licence, and avoid paid ‘recovery’ services.
Can my casino pay for a review?
No. We consider review requests like any other, and coverage, ratings and conclusions are not for sale.