Licence check
Anjouan Gaming Licence: How It Works and How to Check It
What an Anjouan gaming licence is, who issues it, how to verify the seal, how the 30-day complaint and ADR process works, and which crypto casinos hold one.
An Anjouan licence is an internet gaming licence issued by Anjouan Gaming, the regulator for online gaming on the Autonomous Island of Anjouan in the Union of the Comoros. It is a legitimate, checkable offshore licence, and several crypto casinos we cover hold one, but the authority does not handle player complaints itself: you complain through the casino’s licence seal, the operator has 30 days to answer, and unresolved cases go to an ADR provider that the operator pays for.
This guide covers who issues the licence, what it requires, how to verify it properly (the seal ID matters), what it protects and what it does not, and which casinos on our list carry it as of October 2026.
Where Anjouan is and who regulates gaming there
Anjouan (Nzwani) is one of the islands of the Union of the Comoros, in the Indian Ocean between Mozambique and Madagascar. The island has its own offshore financial framework. Anjouan Gaming describes itself as the authority that administers the internet gaming licensing regime established under Anjouan law, operating under the authority of the Anjouan Offshore Financial Authority. Trade press commonly cites the Computer Gaming Licensing Act of 2005 as the underlying law.
Licence numbers follow an ALSI pattern, for example ALSI-202409012-FI1. The first digits after ALSI read like a date (year and month) followed by a sequence number, which is a quick way to see roughly when a licence was issued.
Anjouan grew in importance for crypto casinos from 2024 onwards, as Curaçao’s reform raised the cost and the paperwork of a Curaçao licence. Our Curaçao Gaming Authority guide explains that change.
Licence types and what an operator must do
Anjouan Gaming issues two categories:
- B2C licence: for operators offering games or betting to players.
- B2B licence: for suppliers such as game studios and platform providers.
Before a licence is granted, the authority applies due diligence that covers identity verification of the people involved, a review of the corporate structure, a source-of-funds assessment and fitness-and-propriety checks. Licensed operators then have to meet standards on anti-money laundering, know-your-customer checks, responsible gaming, fair gaming, data protection and advertising.
The authority’s code of conduct adds a few rules that matter directly to players:
- Terms and conditions must be clearly presented, accessible and written in plain language.
- Player balances must be segregated from the operator’s operational funds.
- Marketing must not target minors or people who have self-excluded.
- Every licensed website must display the interactive licence seal in a visible place.
What an Anjouan licence costs
Anjouan Gaming publishes its fees. As of October 2026 the B2C and B2B licences each cost EUR 17,828, charged on issuance and again at each annual renewal, and every extra domain on a B2C licence costs EUR 500. Application fees are non-refundable whatever the outcome.
For comparison, a Curaçao B2C licence costs EUR 47,450 a year in licence and supervisory fees alone, on top of a EUR 4,592 application fee. That price gap is a large part of why many crypto brands chose Anjouan.
How to verify an Anjouan licence, step by step
- Find the seal. It sits in the casino footer. Anjouan Gaming requires licensed sites to show it in a visible and accessible place.
- Click the seal, do not type the domain. The seal opens a validation page on anjouangaming.com tied to that site’s seal ID. A lookup with only the bare domain on the validator can return INVALID even for a licensed casino, so always validate through the seal.
- Read the status. The seal shows one of three states: Valid Licence, Suspended Licence or Invalid Licence.
- Match the details. The licence holder’s name and licence number on the validation page should match the operator named in the casino’s terms. Note the licence type: a casino should hold a B2C licence.
- Cross-check the public register. The register on anjouangaming.com lets you search by licence number or company name, and shows the holder, the licence number, the type and the current status.
- Check the address bar. The validation page must be on anjouangaming.com. A seal that opens a page on any other domain is a red flag.
The authority adds two caveats of its own: verification is not an endorsement of the operator, and register data is updated periodically, so for anything time-sensitive you can contact the authority directly.
How complaints work under an Anjouan licence
Anjouan Gaming’s third-party complaint policy is specific, and it is worth knowing before you deposit:
| Step | What happens | Time limit |
|---|---|---|
| 1. Complain to the operator | Through the complaints function of the casino’s interactive seal | Game-outcome disputes within 14 calendar days of the session; account disputes (payments, suspensions, bonuses) within 30 calendar days |
| 2. Operator investigates | The operator must investigate and respond | 30 calendar days |
| 3. Escalate to ADR | If unresolved, go to an approved ADR provider; ADR participation is mandatory for licensees | Only after the 30-day operator period |
| Cost of ADR | The operator bears the cost of the proceedings | n/a |
What the authority does not do is just as clear. It does not handle, mediate or adjudicate individual complaints, and it does not correspond with players about the merits of a dispute. It monitors whether operators follow the complaints procedure and uses complaint information in its supervision, which can lead to enforcement if a pattern points to licence breaches.
Some complaints are excluded outright:
- Players from territories the operator excludes. If you played from a restricted country, you have no complaint route.
- Complaints escalated before the operator’s 30 days are up.
- Claims unrelated to licensed gaming, and commercial disputes (contracts, affiliates, intellectual property, domains).
All communication has to be in English. Keep your evidence: screenshots of the balance and bet history, the support chat transcript, and the blockchain transaction hash for any crypto deposit or withdrawal in dispute.
What an Anjouan licence does and does not protect
| It does | It does not |
|---|---|
| Tie the casino to a named licence holder you can look up | Make the casino legal where you live |
| Require segregated player balances and plain-language terms | Give you a regulator that decides your dispute |
| Require KYC, AML and responsible gaming measures | Protect you if you play from a restricted country |
| Force the operator into ADR, at its own cost, if a complaint stalls | Guarantee withdrawal times or limits beyond the casino’s own terms |
A licence from one jurisdiction also gives no right to target players elsewhere. Sweden’s regulator, for example, banned Softon Ltd, the Anjouan-licensed operator behind several brands, from the Swedish market on 9 July 2026 (decision 26Si1361). Those brands list Sweden among their restricted countries, and you should always check the restricted list in the terms of any Anjouan casino before signing up.
Casinos on our list with an Anjouan licence
We read each licence statement on the operator’s own site in October 2026. All of these casinos exclude players from the US and the UK.
| Casino | Licence holder | Anjouan licence |
|---|---|---|
| Tenobet | Softon Ltd (Cyprus, HE 463977) | ALSI-202409012-FI1 |
| Dracula Casino | Softon Ltd (Cyprus, HE 463977) | ALSI-202409012-FI1 |
| Kingdom Casino | Softon Ltd (Cyprus, HE 463977) | ALSI-202409012-FI1 |
| BC.Game | Twocent Technology Limited (Belize, reg. 41939) | ALSI-202410011-FI1 |
| FortuneJack | PlayWave SRL (Costa Rica) | ALSI-202411021-FI1 |
| Winz.io | Stated on winz.io | Anjouan and Tobique licences per winz.io |
Three of the brands share a single licence. Tenobet, Dracula Casino and Kingdom Casino all run under Softon Ltd’s licence ALSI-202409012-FI1, so a complaint about any of them goes through the same licence holder, and an enforcement action against that licence would affect all three. Their terms list the same restricted countries: the US, UK, France, Germany, Spain, the Netherlands, Austria, Australia, Cyprus and Sweden (T&C 3.1.2).
Tenobet, for example, caps withdrawals at EUR 1,000 a day and EUR 10,000 a month (T&C 6.13). Limits like these come from the casino’s terms, not from the licence, which is why the licence check and the terms check are two separate jobs.
Worked example: a stuck crypto withdrawal
Suppose you request a withdrawal of 0.05 BTC on 1 November and the casino keeps asking for more documents without paying. Under the Anjouan policy, an account dispute like this has to be raised with the operator within 30 calendar days, so you file it through the seal on, say, 10 November and attach your ID upload confirmations, the chat log and the withdrawal request ID.
From that filing date, the operator has 30 calendar days to investigate and respond, which takes you to 10 December. If it has not resolved the case by then, you can escalate to the approved ADR provider. You do not pay for the ADR proceedings; the operator does. Filing earlier than day 30 gets the escalation rejected, so mark the date in your calendar.
A game-outcome dispute works on a tighter clock. If a live roulette result was settled wrongly on 1 November, you must complain within 14 calendar days of that session, by 15 November. After that, the policy lets the operator refuse to look at it.
KYC and crypto payments at Anjouan casinos
Many crypto players assume an offshore licence means no identity checks. Under Anjouan rules that is not the case: KYC and anti-money laundering standards are licence conditions. In practice, Anjouan casinos often let you register with an email address and deposit in crypto, then ask for ID, proof of address or source-of-funds documents when you withdraw, when a deposit pattern triggers a review, or when you claim a large win.
That is normal and legal under the licence, but it causes most of the disputes we see. Three habits reduce the risk:
- Read the verification section of the terms before depositing, and complete KYC early if the casino lets you.
- Withdraw to a wallet address you control, on the same network you deposited with. Our crypto wallet guide covers the basics.
- Do not use a VPN to get around a restricted-country list. Casino terms commonly treat that as grounds to void winnings, and the complaint policy excludes players from excluded territories.
Red flags on a casino that claims an Anjouan licence
- The seal is a static image that does not click through, or it opens a page on a domain other than anjouangaming.com.
- The licence number on the site does not match the one on the validation page, or the licence holder differs from the company named in the terms.
- The seal shows Suspended Licence or Invalid Licence when opened from the casino itself.
- The terms have no complaints section, or tell you to complain to the regulator directly (Anjouan Gaming does not take player complaints).
- Support refuses to say which ADR provider the casino uses.
Any one of these is a reason to stop and ask questions before depositing. Two or more, and we would play elsewhere.
Anjouan compared with Curaçao and Tobique
| Point | Anjouan | Curaçao (CGA) | Tobique (TGC) |
|---|---|---|---|
| Regulator | Anjouan Gaming, Union of the Comoros | Curaçao Gaming Authority | Tobique Gaming Commission, Tobique First Nation, New Brunswick, Canada |
| Licence number example | ALSI-202409012-FI1 | OGL/2024/165/0185 | 0000002 |
| Annual cost to a B2C operator | EUR 17,828 (plus EUR 500 per extra domain) | EUR 47,450 plus EUR 250 per domain | No official fee schedule published |
| Regulator decides player disputes? | No | No | No |
| Complaint route | Seal, operator 30 days, then operator-paid ADR | Casino, then one of 7 CGA-certified ADR bodies | Tobique Shield complaints link; unresolved after 2 months to an approved ADR entity |
| Validation | Seal on anjouangaming.com | Seal on cert.cga.cw and the CGA register | Seal on validate.thetgc.ca |
None of these licences matches the player protection of a UK or EU licence. If you live in the UK, use a UK-licensed casino; our UK Gambling Commission page explains why. Full details of the Canadian option are on the Tobique Gaming Commission page, and the licence hub compares every regulator we track.
Is an Anjouan casino safe?
The licence is real and checkable, which puts an Anjouan casino ahead of a site with no licence or a fake seal. Its complaint process has fixed time limits and makes the operator pay for ADR, which is more concrete than many offshore regimes.
Still, safety depends mostly on the operator. Before you deposit, validate the seal, read the restricted countries and withdrawal limits, check whether the bonus terms suit you, and look at how long the brand has been running. Our rating method explains how we weigh these points. Keep crypto deposits modest until a first withdrawal has arrived, and use the casino’s deposit limits and self-exclusion tools. Gamblers Anonymous (gamblersanonymous.org) offers free support if gambling stops being fun.
Anjouan licence FAQ
Is an Anjouan gaming licence legit?
Yes, it is a real licence issued by Anjouan Gaming in the Union of the Comoros, and you can check it through the casino seal and the public register on anjouangaming.com. It is an offshore licence with lighter player protection than UK or EU licences.
How do I verify an Anjouan licence?
Click the seal in the casino footer. It should open a page on anjouangaming.com showing Valid, Suspended or Invalid for that site. Do not rely on typing the bare domain into the validator, which can return INVALID even for licensed casinos.
How do I complain about an Anjouan-licensed casino?
Use the complaints function in the casino seal. The operator has 30 calendar days to respond; game-outcome disputes must be raised within 14 days of the session. If it stays unresolved, you can go to an approved ADR provider, paid for by the operator.
Does Anjouan Gaming resolve player disputes itself?
No. The authority does not handle, mediate or decide individual complaints. It monitors whether operators follow the complaints procedure and can act on the licence if it finds breaches.
How much does an Anjouan licence cost?
Anjouan Gaming lists EUR 17,828 for a B2C or B2B licence, charged on issuance and at each annual renewal, plus EUR 500 for each extra domain on a B2C licence. Application fees are non-refundable.
Which crypto casinos have an Anjouan licence?
On our list: Tenobet, Dracula Casino and Kingdom Casino (Softon Ltd, ALSI-202409012-FI1), BC.Game (ALSI-202410011-FI1), FortuneJack (ALSI-202411021-FI1) and Winz.io, which states both Anjouan and Tobique licences.
Sources
- Anjouan Gaming: home (authority, B2C/B2B, register, seal)
- Anjouan Gaming: regulatory framework (due diligence, standards)
- Anjouan Gaming: third-party complaint policy (30 days, 14 days, operator-paid ADR)
- Anjouan Gaming: code of conduct for licensed operators
- Anjouan Gaming: fees (EUR 17,828, EUR 500 per extra domain)
- Anjouan Gaming: verify a licence
- Anjouan Gaming: interactive licence seal
- Yogonet: guide to the Anjouan iGaming licence (Computer Gaming Licensing Act 2005)
- BC.Game footer: Twocent Technology Limited, ALSI-202410011-FI1
- FortuneJack restricted countries (help centre)
- Winz.io homepage (licences)
- Spelinspektionen decision list (Softon Ltd, 26Si1361, 9 Jul 2026)
- CGA LOK fee overview
- Tobique Gaming Commission General Code of Practice (s. 29 complaints)